FRESH IN

The NEW VIVALING CAMPS have arrived: take advantage of the holidays & get started!

From 7 to 107yo…

How to get started with VivaLing

Find out below how to select your coaches and book your first sessions at VivaLing

Booking your sessions with VivaLing is easy!

1. Create your learner profile

When you registered, you had the opportunity to add 1 or more learner profiles. You will find them in the ‘Your Family’ section in your personal account.

If you wish to add a new learner to your account, click on ‘Add learner’. Remember to fill in the interests of each learner so that the sessions can be personalised by the coaches.

Please note: Your account can contain up to 4 learners. If you have reached the maximum of 4 profiles on your account, contact us at support@vivaling.com.

Add a learner

2. Add a language to learn

In the section ‘Your Language Journey
• Click on ‘Add a course’. If the learner does not have a profile, we invite you to create one by referring to the previous step.

• Follow the steps to determine the learner’s level, objectives, and availability. Please give us as much information as possible so that the chosen coach will be able to provide completely personalized sessions.

Please note: Your account can contain up to 4 language paths. If you have reached the maximum of 4 language paths in your account, contact us at support@vivaling.com.

Now you’re ready to discover the selection of coaches made for you!

– By clicking on ‘Read details’, you will have access to the coach profile and introduction videos.
– By clicking on ‘Book’, you can consult their calendars.

The two coaches we recommend remain your primary coaches. You can learn with both of them alternately or choose one of them as your preferred coach. Both of them have access to your learning file.

Coaches selection

If the proposed selection of coaches does not suit you or if you have a specific request, contact us at support@vivaling.com and we will come back to you as soon as possible.

1. Select your coach

We have recommended coaches for you ! They are all native speakers, qualified in teaching their language to foreigners, trained to the VivaLing pedagogy and standards, and available in your time zone 😊

choose a coach
  • Click on their name to access their profile and introductory video
  • Click on their calendar to study their availability, over several consecutive week

Once you have chosen your coach, all you have to do is click on his/her selection button to confirm your choice.

We propose two coaches to:

  1. allow you to book with the partner coach when the first coach is absent (holidays, illness)
  2. give you the opportunity to test a session with two different coaches and choose the one that suits you best 😊
  3. allow you the exposure of two natives speakers! This can really help with listening skills as many languages have different accents.

You can select a preference of any of your selected coaches. Your coaches have access to your individual learning path and any previous reports and sessions.

2. Top up your account

Top Up Account

You have two options:

  • With the “Top up as you go” option, you can credit your account according to the number of sessions you want to book
  • The 199€/$, 499€/$ or 999€/$ packages can be used by ALL your family members and allow you to save up to 110€/120$ with the bonus credited. The packages also make it possible to secure the slot of your choice on the coach’s schedule for several weeks!

90% of our members choose to take a package for more comfort!

3. Top up your account

The red button ‘Top up’ allows you to credit your account to book sessions.

  • You have two options:
    The ‘Top up’ option allows you to credit your account with the amount of your choice according to the duration and the number of sessions you wish to book (see ‘our individual sessions rates’).
  •  You can also select ‘Packages’ with different values of €48, €199, €499 or €999. These offer the best value (you can save 5%, 8% or 10% on your language courses). Once you buy the package, you will see the individual amount is taken from your account after each session is booked.

90% of our members choose to take a package for more comfort and convenience!

Please note: all your purchases, whether they are “Top up” or “Packages”, have an unlimited duration of use. They can be used for all languages and all members of the same familyadults and children. You use your credit as you need it and as often as you like.

3. Your Account

Once the coach has been selected and your account has been topped up, go back to the coach’s schedule to book your first session.

4. Book your first session

Once your account is credited, go back to the coach’s calendar to book your first session.

Schedule a session

Select the free slot (in white) of your choice and choose the appropriate duration ( 15, 25, 40 or 55 minutes).

You can also book a session over several consecutive weeks using the “Repeat” option.

After each booking, you will receive a confirmation email with a link to your coach’s room. You can click on this link on the day of the session to connect and enter the coach’s room.

IMPORTANT – Test your computer or tablet right now by following this link . This will ensure you connect to your first session smoothly.

If you need assistance, write to support@vivaling.com.

Select the free slot (in white) of your choice and choose the appropriate duration (15, 25, 40 or 55 minutes).

You can also book a session in advance over several weeks by using the “Repeat” option.

After each booking, you will receive a confirmation email with a link to your coach’s room. You can click on this link on the day of the session to connect and enter the coach’s room.

IMPORTANT – Right now, test your computer or tablet by following this link. This will ensure that everything is working properly before your first session. If you need assistance, contact us at support@vivaling.com.